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Cancellation & Refunds
Local Rides (Within City):
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Free cancellation is allowed up to 2 hours before the scheduled pickup time.
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Cancellations made within 2 hours of pickup time may be charged a cancellation fee of up to ₹100 or 25% of the fare, whichever is higher.
Outstation / Airport Transfers / Tour Packages:
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Free cancellation is allowed up to 6 hours before the scheduled pickup time.
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Cancellations made within 6 hours of pickup time will be subject to a cancellation charge of up to 30% of the booking amount.
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In case of prepaid bookings, this amount will be deducted from the advance paid.
No-show (Customer Absence at Pickup Point):
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If the customer fails to appear at the pickup point without prior cancellation, it will be considered a No-show.
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No refund will be provided for no-shows, and full fare or advance will be forfeited.
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